ALSO READ: MICROSOFT - END OF DAYS
18 NOV 2013.
To - Computer Assistance - Oxford.
Re: Escaping from
Microsoft.
Dear Raphael,
BUSINESS USERS COMPENSATION -
£120,000
 |
| STEVE BALMER X-BOSS OF MICROSOFT HAS HE "DONE A RATNER" |
Thanks for your quick response. My wife and I will think
about what to do about Windows 8 and Office 2013. We both will find a way to not
use Windows 8 operating system or any allegedly improved derivatives.
Our IT savvy 13 year old grandson and hundreds of IT
managers commenting on the Internet cannot use Office 2013 any faster or more
efficiently than we can. Office 2013 “ribbons” are simply lazy, chaotic,
irresponsible software design that offer a kit of parts to users and force them
to do the programmers’ jobs for them. The result is to negate our past 25 years
of learning to use Office – at huge commercial cost, lost time and aggravation
to us as daily business users. Like Windows 8, it seems that Office 2013 has
been designed by kiddies for kiddies, without any field testing by the millions
of Microsoft business customers. Does Bill Gates use this crappy
junk?
I once was a tax-adviser. The analogy is instead of me
making (and charging for) informed professional choices for clients; simply
tossing in front of them The Taxes and Companies Acts, Tax Cases, plus the
International Double Taxation Agreements and making them choose what to do. The
immature kiddies now in charge at Microsoft are only concerned with X-box games
and copying our data to the NSA and GCHQ.
Most immediately and urgently I will relieve my wife of
the unreliable, wavering, “Not Fit for Purpose” ASUS laptop - so that she can
get on with her business as usual. The whole matter, since Microsoft withdrew
support for her old PC software and sent the Blue of Screen of Death to destroy
her once reliable Toshiba laptop – or was that attack a coincidence, has cost us
about £1,000 in kit and £10,000 in professional time. The aggravated damages
(health, distress etc) would run into 6 figures.
If it is logistically worthwhile – I will take up your
offer to “downgrade” to Windows 7. But I have to also get away from Office
Ribbons. This MSoft attack has almost destroyed my wife’s office, our marriage
and is now a danger to my office. Microsoft “withdraw support” for Office 2003
in April 2014 – which means they will also spike my computer with the Blue
Screen of Death. Is there anywhere else to go except Apple? Apple, of course,
also copy all our data to the spooks. Britain China /Russia /Japan /Google/ Manchester University
As their agents – please pass this case on to Microsoft.
I have other work to do. We will simply walk away from them. As a Futurist, I
think Microsoft is committing suicide by “Doing a Ratner”. No business can get
away with insulting, assaulting or ignoring its customers.
Noel Hodson
(Mr) Noel
Hodson
16 Brookside,
OXFORD , OX3 7PJ , UK
Tel +44 (0)1865
760994
From: Computer
Assistance [mailto:shop@computerassistance.uk.com]
Sent: 15 November 2013 18:43
To: Noel Hodson
Subject: Re: 15 NOV 2013: downgrade to windows 7 rights - free
Sent: 15 November 2013 18:43
To: Noel Hodson
Subject: Re: 15 NOV 2013: downgrade to windows 7 rights - free
I as the
owner of the business feel your pain. I absolutely HATE Windows 8 and tell
everybody how much I hate it. I have been using computers since 1984 and I want
to throw it out the window!!!! Aaargh!!!
We can
try to do Windows 7 but sometimes we can't as they prevent it from being done.
I hate them.
Sue
Microsoft please!!! Maybe then they will fix this
disaster.
We will
try to fix it as much as we can the guys in the shop are trying to come up with
a solution for you.
Stick
with office 2013 though. It will grow on you. It is
better.
Sorry
for the troubles
Raphael
Sent from
Samsung Mobile
-------- Original message --------
From: Noel Hodson
Date:15/11/2013 13:02 (GMT+00:00)
To: Computer Assistance
Cc: Pauline.hodson@btconnect.com,
Subject: 15 NOV 2013: downgrade to windows 7 rights - free
To Computer Assistance
15 November
2013.
Dear
Sirs,
WINDOWS 8 – OFFICE 2013.
REFUND
We bought an ASUS laptop
from you on 30th July 2013 for my wife. It has Windows 8 and Office
2013. The system is not, in legal parlance, Fit for Purpose. Worse, it has
reduced my wife to tears and brought us to the edge of divorce. We need it
replaced or our money refunded.
We both have small
businesses working from home. I have used MSoft PCs, laptops and desktops, since
1987 and my wife has used hers since 1995. I worked as a consultant to BT 1990
to 2000 promoting the information society and telework. I have always promoted
Microsoft for business users. We are long experienced PC and Office users.
We have determinedly
persevered with the laptop – you kindly downloaded a mask which replaces the old
Start Button. However it is crippling my wife’s business – e.g. yesterday she
wrote a 50 word professional letter, for email ing and posting, which she has done hundreds of
times before. This simple task took her and me over an hour; the damned “ribbon”
icons on OUTLOOK and on WORD are incomprehensible and idiotic. Simply trying to
PRINT throws up unwanted questions and options; acting on them draws in
unrelated pop-ups that obscure the screen. Getting past those draws the crazy
“Charm” bar across the screen. Trying to file the letter – then locate it to
attach to an email – trying to use
OUTLOOK to attach it – are massively complex. Every time the laptop is switched
on afresh – the system has changed – the whole is unstable. When working, it
seem that the user is mistakenly pressing keys which trigger unwanted routines –
However, our colleague who is a professional book editor in Oxford and skilled
PC user, has sat with my wife and used the laptop with the same bizarre results.
I use EXCEL daily, and dread to think that MSoft might force me into their mad
world as my machine and software ages.
I have read hundreds of
complaints about Windows 8 and Office 2013 from business users on the internet.
One IT manager complains that his 100 workstations have lost 50% productivity. A
senior MSoft programmer responded “Get used to it”. Well F**** Off you arrogant
git.
I read (see extract below)
that MSoft will downgrade Windows 8 users to Windows 7 – which I currently use
and it is stable. However, I still use Office 2003 because I like the UI and
will not learn their silly unreliable messy “ribbons” which shove responsibility
for hundreds of choices onto the users and away from the idiotic allegedly
expert programmers. My alternative as MSoft stop supporting 2003, is to defect
to AppleMac. If I have to learn new tricks, I may as well go to a reliable firm
that still respects its business customers. Have MSoft never heard of Gerald
Ratner? – Google “Doing a Ratner” to see how to destroy a business empire
overnight by insulting your customers.
It is not your fault that
MSoft have decided to hate their best customers and commit suicide – but as we
bought from you, legally we have to come back to you. I don’t know who we sue
for lost time, aggravation and stress.
Can you downgrade the
machine to Windows 7? Will MSoft put the old user interface back on Office for
us? How do you suggest we proceed?
Do copy this to your MSoft
suppliers.
Yours in anger and
despair,
Noel Hodson - OXFORD - UK
Subject: downgrade to windows 7 rights -
free
To downgrade
Microsoft Windows or Windows Server software, customers
must:
·
Purchase a PC preinstalled with
Windows or Windows Server software.
·
Accept the End User Software
Licence Terms.
·
Perform the downgrade or authorise
a third party to perform it on their behalf.
The downgrade
process
Follow these steps
to downgrade to a previous version of Windows or Windows Server
software:
1.
Obtain genuine Windows media and a
corresponding product key for the version of Windows that is eligible for
downgrade.
o
The media should come from a prior
legally licensed version from the OEM or Retail
channels.
o
End users who are licensed
separately through Microsoft Volume Licensing (VL) may provide their VL media
and key to a system builder to facilitate the downgrade on their own
systems.
2.
Insert the downgrade-eligible
version of Windows media in the CD drive and follow the installation
instructions.
3.
Type the product key.
o
If the software was previously
activated, you will not be able to activate it online. In this case, the
appropriate local Activation Support phone number will be displayed. Call the
number and explain the circumstances. When it is determined that the end user
has an eligible Windows licence, the customer service representative will
provide a single-use activation code to activate the software. Please note that
Microsoft does not provide a full product key in this
scenario.
4.
Activate the
software.
Authorising a third party to
exercise downgrade rights for an end user
Provided that
certain requirements are met, end users may request that another party perform
the downgrade on their behalf. The following document provides clarity about how
to meet those requirements, and what that process
entails.
Because downgrade
rights apply to end users, they are not primarily designed for third-party
facilitation, which has many complications. Also, such facilitation is not
suitable for carrying out on a large scale.
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